Terms of Service

Effective date: 20 February 2026  ·  Last updated: 20 February 2026

1. Introduction

These Terms of Service ("Terms") govern the use of the Traiman Consultants website and the engagement of our accounting and financial management services. By accessing our website or engaging our services, you agree to be bound by these Terms.

Traiman Consultants ("we", "us", "our") is a boutique accounting firm established in 1990, providing comprehensive financial management services to businesses of all sizes in South Africa.

2. Services

Traiman Consultants provides accounting, bookkeeping, payroll, tax compliance, financial reporting, and advisory services. The specific scope of services provided to you will be defined in a separate engagement letter or service agreement.

Our services may include, but are not limited to:

  • Accounts payable and receivable management
  • Cashbook maintenance and bank reconciliations
  • Preparation of payments via online banking platforms
  • Completion and submission of VAT returns
  • Monthly payroll processing
  • Submission of EMP201 and EMP501 (PAYE) returns
  • Petty cash and credit card reconciliations
  • Preparation of monthly management accounts
  • Annual budgeting and forecasting
  • Drafting accounts for provisional tax and audit/review purposes
  • Liaising with auditors for annual audits, reviews, or compilations

3. Engagement and Acceptance

A formal engagement between you and Traiman Consultants commences only upon the signing of an engagement letter or service agreement by both parties. These Terms apply in addition to, and should be read together with, any engagement letter or service agreement.

In the event of any conflict between these Terms and a signed engagement letter, the engagement letter shall prevail to the extent of the inconsistency.

4. Client Obligations

To enable us to perform our services effectively, you agree to:

  • Provide accurate, complete, and timely information, records, and documentation as reasonably requested
  • Ensure that all information provided to us is true and correct to the best of your knowledge
  • Notify us promptly of any changes to your business structure, financial position, or personal details that may affect our services
  • Grant us reasonable access to your financial records, banking platforms, and relevant third parties
  • Respond to our queries and requests for information within reasonable timeframes to avoid delays in service delivery
  • Ensure that adequate internal controls are in place within your business

We shall not be held liable for any errors, delays, penalties, or losses arising from inaccurate, incomplete, or late information provided by you.

5. Fees and Payment

5.1 Fee structure

Our fees will be set out in the engagement letter or service agreement. Unless otherwise agreed in writing, fees may be charged on a fixed monthly basis, an hourly rate, or a per-project basis, depending on the nature of the engagement.

5.2 Invoicing and payment terms

  • Invoices are issued monthly (or as otherwise agreed) and are payable within 30 days of the invoice date, unless otherwise specified
  • All fees are quoted exclusive of VAT unless stated otherwise
  • We reserve the right to charge interest on overdue accounts at the prevailing prescribed rate under the National Credit Act

5.3 Fee adjustments

We reserve the right to review and adjust our fees annually or where there is a material change in the scope of services. We will provide you with reasonable notice of any fee changes.

6. Confidentiality

We treat all information received from you as strictly confidential. We will not disclose your information to any third party without your prior written consent, except where:

  • Disclosure is required by law, regulation, or a court order
  • Disclosure is to SARS or other regulatory authorities in the course of providing our services
  • Disclosure is to your auditors or independent reviewers as part of the audit or review process
  • Disclosure is to our professional advisors who are bound by equivalent confidentiality obligations

Our obligations regarding your personal information are further detailed in our Privacy Policy, which complies with the Protection of Personal Information Act (POPIA).

7. Intellectual Property

All content on the Traiman Consultants website — including text, graphics, logos, images, and software — is the property of Traiman Consultants or its content suppliers and is protected by South African intellectual property laws.

Reports, financial statements, and other work product prepared by us in the course of our engagement become your property upon payment of all applicable fees. However, our working papers, methodologies, and proprietary processes remain our intellectual property.

8. Limitation of Liability

8.1 Scope of services

Our services are performed in accordance with generally accepted accounting practices and applicable South African legislation. We do not provide legal advice, and nothing in our communications should be construed as legal advice.

8.2 Limitation

To the maximum extent permitted by law, the total liability of Traiman Consultants for any claim arising out of or in connection with our services shall not exceed the total fees paid by you to us for the specific engagement giving rise to the claim during the 12-month period immediately preceding the event giving rise to the claim.

8.3 Exclusions

We shall not be liable for:

  • Any loss, damage, or penalty arising from inaccurate, incomplete, or late information provided by you
  • Consequential, indirect, or special damages, including loss of profit, loss of revenue, or loss of business opportunity
  • Any loss arising from circumstances beyond our reasonable control, including system failures, changes in legislation, or acts of third parties
  • Decisions made by you based on information or advice provided, where such decisions involve commercial judgement and risk

9. Termination

9.1 Termination by either party

Either party may terminate the engagement by providing 30 days' written notice to the other party, unless otherwise specified in the engagement letter.

9.2 Termination for cause

Either party may terminate the engagement immediately upon written notice if the other party:

  • Commits a material breach of these Terms or the engagement letter and fails to remedy such breach within 14 days of receiving written notice
  • Becomes insolvent, enters business rescue, or is placed under liquidation
  • Engages in conduct that is dishonest, fraudulent, or illegal

9.3 Consequences of termination

  • All outstanding fees for services rendered up to the date of termination become immediately due and payable
  • We will return all client documents and records within a reasonable period, subject to payment of all outstanding fees
  • We will provide reasonable assistance to facilitate the transition to a new service provider
  • Obligations relating to confidentiality and data protection survive termination

10. Use of Website

The Traiman Consultants website is provided for general informational purposes only. While we endeavour to keep the information on our website accurate and current, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or suitability of the information.

You agree not to:

  • Use the website in any way that is unlawful, fraudulent, or harmful
  • Attempt to gain unauthorised access to any part of the website or its underlying systems
  • Reproduce, duplicate, copy, or otherwise exploit any content from the website for commercial purposes without our written consent
  • Introduce viruses, malware, or other malicious code to the website

11. POPIA Compliance

We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). Full details of how we collect, use, store, and protect your personal information are set out in our Privacy Policy.

You acknowledge that in the course of providing our services, we will necessarily process personal information (including special personal information such as identity numbers and financial data) and that such processing is required to fulfil our contractual and legal obligations.

12. Electronic Communications and Transactions Act

In compliance with the Electronic Communications and Transactions Act 25 of 2002 (ECTA), we provide the following information:

13. Dispute Resolution

13.1 Negotiation

In the event of any dispute arising out of or in connection with these Terms or our services, the parties shall first attempt to resolve the dispute through good-faith negotiation within 30 days of one party notifying the other of the dispute.

13.2 Mediation

If the dispute is not resolved through negotiation, either party may refer the matter to mediation in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA).

13.3 Arbitration

If mediation fails, the dispute shall be referred to and finally resolved by arbitration in accordance with the rules of AFSA. The arbitration shall take place in South Africa, and the language of the proceedings shall be English.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. The parties submit to the non-exclusive jurisdiction of the South African courts.

15. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

16. Entire Agreement

These Terms, together with any applicable engagement letter, service agreement, and our Privacy Policy, constitute the entire agreement between you and Traiman Consultants. No amendment or variation of these Terms shall be binding unless agreed to in writing by both parties.

17. Contact Us

If you have any questions about these Terms of Service, please contact us: